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Refund and Exchange Policy

Within India

Masks:

Due to the current scenario of the pandemic, all Masks are non-returnable, unless there is an unlikely manufacturing defect.  

Juttis:

We have mentioned EUR, IND, UK, and US sizes to help you pick your ideal size. However, if you still need to exchange then you may return the pair of jutti unused and in its original packaging within 7 days of delivery at Anek Handcrafts, 121, Priyadarshani Nagar, Bedla Road, Udaipur (Raj.) 313002 – India. You may also get in touch with us at hello@venturebird.in. Kindly mention your desired size for the exchange. 

Pair of jutti will be exchanged for another size of the same design only. If your desired size is unavailable in stock with us, you may choose to exchange it for another design of similar value.  

Kindly note we do not entertain refund or cancellation requests.

Outside India

Kindly note we do not entertain any refund & cancellations on International orders.